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    Still Have Confusions?

    We get it. When you’re dealing with a thriving business, deciding to try
    something new or switch services can be difficult. We understand your
    confusion right now.

  • Card terminal Learn More
  • e-POS systems Learn More
  • Online payments Learn More
    • Can you help me pick the best system for my business?

    Of course! Consult our trustworthy experts free of charge. We can discuss all of the different options and your business needs, big or small, before you choose. We can also give you a free quote, no commitment necessary. And once your machines arrive and you need to set them up? Completely free.

    I need my payment system set up as soon as possible! Is the application process long?

    Not at all, my friend. We can match your Merchant ID to your soon-to-be terminal in just 5 minutes! Everything will go live well in time for your machinery to arrive – don’t worry about getting PCI compliance, we can sort that out for you at no extra cost. You can submit your application over the phone or make an enquiry on the online form. We will call you back right away.

    I have my system set-up, but I would like another terminal please. When will I receive it?

    You are in luck. Customers both new or familiar: if you order it before midnight tonight, you will receive it tomorrow. …Unbelievable, we know. You just have to believe us.

    Oh, no… Nothing is going to plan. My details are all wrong too – what do I do?!

    Relax. Take a deep breath. Our friendly customer services run 24/7. That means you can update your information hassle-free – no need to procrastinate. Just ring us over the phone and we will walk you through how to get your system running smoothly again.

    Do I need a Wi-Fi connection for my EPOS to take orders?

    Yes, the more stable your connection is, the smoother your workflow will be.

    What happens in the case of the EPOS malfunctioning?

    Any issues, regarding hardware or software, can be reported to our helpline and we will respond right away. Your hardware comes with a minimum 12-month warranty.

    How do I set up my EPOS system?

    You can leave it to us to set everything up for you, just help us out with the details.

    When can I take the first transaction through my EPOS?

    As soon as it is set-up you are good to go.

    Can EPOS help with upselling orders?

    Absolutely. You will be able to upload combinations for promotions and coupon codes. Your EPOS will also offer suggestions according to the existing promotions to staff handling the order, making upselling simple and straight-forward.

    How many users can go through a payment gateway at the same time?

    There is absolutely no limit to an online payment gateway. Take as many transactions as you need at any given time.

    Do I need to have high-level security to apply for a payment gateway?

    It is our responsibility to host the sensitive information through a redirection to our webpage. However, you should already have the minimum PCI DSS compliance with your merchant account, which is a requirement to set up your payment gateway.

    Can I be sure about how secure the system is?

    Our security certifications are assessed and renewed annually. We are both PCI DSS and PCI 3DS certified.

    How soon after the application will the payment gateway system be running?

    It will be ready the very next day after you apply. Just make sure you have provided all the necessary documentation for the approval of your merchant account.

    How long will it take for transactions to reach my account?

    Your earnings will arrive in your bank account between 2-3 business days.